How to Overcome Technical Issues During Online Exams?

Online Class King
3 min readMay 3, 2023

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In the pandemic era, online education has become the new normal. Due to the limitations of in-person learning, schools, and universities have started conducting online exams. While online exams have advantages, they also come with technical challenges that students may face, such as slow internet speed, power outages, frozen screens, etc. These issues can be stressful for students who may not know how to tackle them, resulting in lower exam performance. But you need not worry anymore, as this blog post covers tips for assisting students who experience technical difficulties during online exams.

Educate Students on Technical Requirements:

Before beginning the exam, provide the students with the technical requirements for online exams. This includes the minimum internet speed needed, the software installed, and the type of device required. This will help prevent any frenzy during the exam if technical problems surface.

Set Up a Technical Support Team:

Having a technical support team that students can contact during the exam is essential. The team can assist students in resolving any issues they encounter during the exam. The support team can be a faculty member or a technical person that can assist with different technical support queries.

Provide Clear Instructions:

Provide clear and concise directions to students on what to do when they face technical difficulties during online exams. Techniques such as troubleshooting, restarting the computer or device, and debugging the browser may solve the issue.

Have a Backup Plan:

It is essential to have an alternative in case of internet outages or power cuts. The Backup plan could be a different device or location with stable Wi-Fi connectivity. Inform students of the backup plan and clarify that alternative solutions are available.

Train Students on the Exam Platform:

a. Before starting the exam, provide students with training on the online exam platform.

b. Inform them of the different tabs, tools, and features they will use during the exam.

c. Provide students with a mock test to familiarize themselves with the platform.

d. Having hands-on experience with the exam platform can help prevent technical difficulties during the exam.

Conclusion:

Online exams can be stressful enough without the added troubles of technical issues. Following the tips outlined above, you can assist students who experience technical difficulties during online exams or they can conquer the guidance through one of the best online exam-taking services Online Class King You just have to ask to pay someone to take your exam and leave the rest up to theprofessionals. Educating students on technical requirements, setting up a technical support team, providing clear instructions, having a backup plan, and training students on the exam platform can help prevent any technical issues that may arise during the exam. Remember, technical difficulties are common during online exams; a student only requires proper guidance and assistance when needed.

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Online Class King
Online Class King

Written by Online Class King

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